Privacy Policy – Carrier Air Conditioner Service Center

At our service center, we are committed to protecting your privacy and securing all the information you share with us while using our website or requesting Carrier air conditioner maintenance services. This policy outlines how we collect your data, how we use it, and what rights are available to you.

Who We Are

We are an independent and specialized maintenance center providing technical support services for Carrier air conditioners within the Arab Republic of Egypt. Please note that we are not the owner of the “Carrier” trademark, but we offer maintenance services for these devices through qualified technicians and high-quality spare parts that comply with the original manufacturer’s specifications.

Use of the Name “Carrier”

The name “Carrier” is mentioned on this website solely to indicate the type of devices we service. The trademark and all rights belong to Carrier Global Corporation, and we do not claim ownership.

What Information Do We Collect?

When you use the booking form or contact us through the website, we may request some data to accurately provide the service, such as:

• Full name
• Phone number
• Device type and nature of the issue
• Geographic address (in case a home visit is requested)
• Email address (optional)

Purpose of Data Usage

We only use the data you provide for the following purposes:

• Confirming service booking and scheduling maintenance appointments
• Sending the appropriate technician based on the device type
• Providing post-repair services
• Improving the user experience based on client interactions

Your data is not shared with any third parties and is not used for any commercial purposes outside the scope of service.

Privacy Policy Updates

We may review and update this policy from time to time to reflect operational or legal changes. Any amendments will be posted on this page with the update date clearly indicated.

Contact Us

You have the right to review, modify, or delete your personal data at any time. You can contact us through:

• Carrier Maintenance Hotline: 01211114528
• Via WhatsApp: Click here
• Or through the electronic booking form on our official website